DESIGN TO DELIGHT
  • MY OBSERVATIONS
  • DESIGN DELIGHTS
  • MARKETING DELIGHTS
  • TECHNOLOGY DELIGHTS

Brand Engagement: The Kinetics of KISS

7/24/2012

0 Comments

 
graphic design
Brand Loyalty is Vanishing or Is It?

Today's web-savvy consumers are savvy deal finders. They are quick to seize on the brand or the store that offers the best deal. Hence, in an effort to increase the essence of brands; companies are on a massive crusade to bombard clients and prospects with constant messages and tooling techniques. The hope here is to reign in the distracted and disloyal customer. Unfortunately, the blitz of this downpour of marketing messages isn't empowering. It is overwhelming. "Rather than pulling customers into the fold, marketers are pushing them away with relentless and ill-conceived efforts to engage."

So what are the attributes of a sticky brand? In other words what makes consumers stick to your brand? You guessed it right. Keep it simple stupid.
Simplicity is the DNA of your Brand Longevity. (Apple had it right all this time.)

In a research conducted by CEB Global, over 7000 consumers vouched that single biggest driver of stickiness, by far, was “decision simplicity”—the ease with which they can gather trustworthy information about a product and confidently and efficiently weigh their purchase options.

Help your customers by helping them to streamline their decision making. What does it take to acquire sticky consumers?

CEB study found that the best tool for measuring consumer-engagement efforts is the “decision simplicity index,” a gauge of how easy it is for consumers to gather and understand (or navigate) information about a brand, how much they can trust the information they find, and how readily they can weigh their options. The easier a brand makes the purchase-decision journey, the higher its decision-simplicity score.

Marketers from all mediums (including trade shows) have to orient themselves in helping consumers to simplify their decisions. It requires new strategies. It requires crafting cooler communications. Levi’s® Curve ID comes to my mind as a revolutionary way to shop for jeans. They have narrowed down four distinct fits that addresses a range of body shapes. Read their customer reviews. Not all of them is going ga-ga over the quality of the jeans but they are euphoric about the fit. After all, jeans are about the perfect fit, isn't it.

Does quality matter? Yes it does. Does price matter? Yes it does. All the stuff they teach you at "B" schools does matter. But what matters most to your customers is that you are helping them help themselves. You are simplifying their decision making process and contributing to the memorability aspect of their purchase journey.


Articles you might like

assertive in magenta

Mind Blowing Magenta

flirting with Ambiguity

The Unconventional Opinion that Ambiguity Lends Plurality of Meanings

seduction of suggestion

Seduction of Suggestion

Dance of colors

Give Me Color and I Will Make You Feel Life

0 Comments



Leave a Reply.



      Explore with me!

    BE IN THE KNOW!

    RSS Feed


    I think, write, do and deliver on design, marketing, and technological trends. I help clients in marketing their products for attention retention and ultimate conversion.

    In my writings I am often an explorer, a mapmaker — sometimes, a voyager of the human mind and other times: a creator who is tormented by the inner longing to expand, express, and delight!






























    Archives

    September 2020
    July 2020
    March 2016
    January 2015
    May 2014
    February 2014
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    November 2012
    October 2012
    September 2012
    August 2012
    July 2012
    June 2012
    May 2012
    April 2012
    March 2012
    February 2012
    January 2012
    December 2011
    November 2011
    October 2011
    September 2011
    August 2011
    July 2011
    June 2011
    May 2011
    April 2011
    March 2011
    February 2011
    January 2011
    December 2010
    November 2010
    October 2010
    September 2010
    August 2010
    July 2010
    June 2010
    May 2010

    Categories

    All
    Age Of Knowledge
    #AI
    Art Of Attracting
    Art Of Creativity
    Art Of Presentation
    Booth Design
    Booth Lounge
    Brand Exhibiting
    Brand Marketing
    Call Of Color
    Creativity
    Culture
    Customer
    Economy
    Elegant Design
    Face To Face Marketing
    Face-to -face Marketing
    Face-to-face Marketing
    Graphic Design
    #inboundmarketing
    Infographic
    Innovation
    #IoT
    Marketing
    Mindfulness
    Multi Generational Marketing
    Multi-generational Marketing
    Persona Marketing
    Social Media
    Social Media And Trade Shows
    Sustainability
    Technology
    Technology For Our Life Style
    Trade Show Displays


    Don’t bend; don’t water it down; don’t try to make it logical; don’t edit your own soul according to the fashion. Rather, follow your most intense obsessions mercilessly. Franz Kafka




 #design to delight
For design consultation and
powerful brand exploration --
contact: [email protected]
Brand Marketing
Creative Thinking
Design Thinking
Technology Delights
Marketing Delights
My Observations


Photo from {Guerrilla Futures | Jason Tester}
  • MY OBSERVATIONS
  • DESIGN DELIGHTS
  • MARKETING DELIGHTS
  • TECHNOLOGY DELIGHTS